Challenges of Building Residential Property Management and its Effect on Tenant- Landlord Satisfaction in Abuja FCT, Nigeria
Main Article Content
Abstract
Effective property management improve the value of the property and ensure the satisfaction of tenants and landlords. This study examined the challenges of residential property management and its effect on tenant- landlord satisfaction in Abuja, with a view to improve residential property management in Nigeria. The research population consisted of two thousand and eighty-five (2085) occupants registered with the Independent National Electoral Commission (INEC) for the 2023 elections in Abuja. Using quantitative approach, the research instrument is a well-structured questionnaire administered on respondents using stratified random sampling method. The study revealed several challenges in residential property management, which were grouped into estate manager’s attitude, tenant’s attitude, economic factor, environmental factors, social factors, and political factors. The research findings shows that the path coefficient of all the independent variables were accepted (t- statistics ≥ 1.96) and (p-value ≥ 0.05). All the constructs were retained as the Cronbach’s Alpha (CA) ≥ 0.7, Composite Reliability (CR) ≥ 0.7, Average Variants Extracted (AVE) > 0.4 ≥ 0.708, and the overall (AVE) of all the constructs are more than 0.5. The coefficient of determination (R2) of the variables examined in the study indicated that challenges of residential property management explain between 49.00% to 65.00% of total variance in the relationship between tenants and landlords. The study recommended that challenges associated with residential property management should be prevented to improve tenants –landlord satisfaction.
Article Details
How to Cite
References
Abbey, R., and Richards, M. (2020). Property Law 2020-2021. Oxford University Press, USA.
Adi, R., and Njo, A. (2024). Tenant satisfaction and property reputation of trade centers in Surabaya, Indonesia, Journal of Facilities Management, 23(2): 289-310. (https://doi.org/10.1108/JFM-02-2023-0023)
Alagbe, O., and Babajide, A. (2020). Assessment of residential satisfaction of a typical high rise residential building in Lagos, Nigeria, Psychol. Educ, 57(9): 2711-2720. (DOI: 10.17762/pae.v57i9.671)
Amadi, F. C., Azubuike, P. I., and Duson, N. A. (2022). An appraisal of the viability and enforcement of secured lending transactions in Nigeria, Journal of Private and Property Law, 18 (1).
Bello, M. B., and Bello, Y. O. (2024). The mediating role of turnover intention on the relationship between job satisfaction and employees’ job performance in the hotel industry, GPH-International Journal of Business Management, 7(03): 01-18.
Brown, S., and Matysiak, G. (2019). Factors influencing rental property management, Perspectives of
landlords. Journal of Real Estate Practice and Education, 22(1): 95-114.
Bunni, N. G., and Bunni, L. B. (2022). Risk and insurance in construction. Routledge. (https://doi.org/10.1201/9781003222514)
Chan, P. C. (2024). The moderating effect of organizational climate on the relationship between leadership style and project success: a study of stakeholders’ perceptions (Doctoral dissertation, California Baptist University).
Charles,O. A (1986). Functions of Property Managers: A Workshop on Property Management Organized by the Lagos State Branch of the Institution on 27 Aug. 1986.
Clapham, D. (2002). Housing pathways: A postmodern analytical framework, Housing, Theory and Society, 19(2): 57-68. (https://doi.org/10.1080/140360902760385565)
Dania, S. F., Alao, M. K., Ogboriefo, N. M., and Ivarah, V. I. (2023). Critical housing challenges: The perspective of low income earners in South-South Nigeria. Tropical Built Environment Journal, 9 (2). (http://www.tbejournal.com/index.php/tbej/article/view/127.)
Egharevba, J. O., and Edohen, P. O. (2023). Rental and Tenement Housing Problems in Sapele Local Government Area, Delta State, Ghana Journal of Geography, 15(3): 127-164. (https://dx.doi.org/10.4314/gjg.v15i3.5)
Emami, A., and Sadeghlou, S. (2021). Residential satisfaction: A narrative literature review towards identification of core determinants and indicators, Housing, Theory and Society, 38(4): 512-540. (https://doi.org/10.1080/14036096.2020.1844795)
Gunawan, C. I. (2024). Human resources management based on Islam and Western view, Book of Open Source (BOS): 1-177. (https://irdhjournals.com/bos/article/view/28)
Hair, J. F., Hult, G. T. M., Ringle, C. M. and Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3 ed.). Thousand Oaks, CA: Sage
Handoko, J. P. S., and Subroto, T. Y. W. (2022). Theoretical framework of sustainable housing in Indonesia. The International Journal of Architectonic, Spatial, and Environmental Design, 17(1): 183. (DOI:10.18848/2325-1662/CGP/v17i01/183-201)
Hassanain, M. A., and Mahroos, M. S. (2023). Remodeling as a circular approach in built facilities: an assessment of lifecycle factors towards successful delivery, Property Management, 41(1): 1-19. (https://doi.org/10.1108/PM-04-2022-0027)
Huarita, E. D. M. (2021). Housing Crisis in the Private Rental Sector: Explaining Tenants' Actions and Decisions when Facing Housing Challenges. University of California, Irvine.
Jiboye, A. D. (2009). Evaluating tenants’ satisfaction with public housing in Lagos, Nigeria. Town Planning and Architecture, 33: 239–247. (https://doi.org/10.3846/13921630.2009.33.239-247)
Johnson, M., and Webb, R. (2017). Tenant issues in residential property management: An analysis of common challenges and solutions, Journal of Property Management, 82(2): 47-54.
Kabisch, S., Poessneck, J., Soeding, M., and Schlink, U. (2022). Measuring residential satisfaction over time: results from a unique long-term study of a large housing estate, Housing Studies, 37(10): 1858-1876. (https://doi.org/10.1080/02673037.2020.1867083)
Klink, J. J., and Ignatios, M. F. (2024). Reform, redevelopment and rent: Dilemmas of the social function of property in the private domain of the Brazilian metropolis. Geoforum, 148: 103936. (https://doi.org/10.1016/j.geoforum.2023.103936)
Kricheli-Katz, T., and Posner, E. A. (2023). Ownership and rent stigma: two experiments, Behavioural Public Policy, 7(2): 353-379. (DOI: https://doi.org/10.1017/bpp.2020.58)
Kutor, S. K., Bandauko, E., Kyeremeh, E., Annan-Aggrey, E., and Arku, G. (2023). Residential satisfaction in deprived urban neighbourhoods: A case study of Harare’s selected informal settlements. Journal of Housing and the Built Environment, 38(2), 1177-1199. (https://doi.org/10.1007/s10901-022-09969-7)
Li, L., Zheng, Y., Ma, S., and Li, M. (2023). Environmental infrastructure and urban residents’ well-being: a system dynamics approach, Journal of Environmental Planning and Management, 66(12): 2576-2602. (https://doi.org/10.1080/09640568.2022.2076068)
Ma, W., Yang, H., Jiang, G., Zhou, T., and Zhao, Q. (2024). Exploring trade-offs between residential and industrial functions in rural areas and their ecological impacts across transitioning agricultural systems: Evidence from the metropolitan suburbs of China, Journal of Environmental Management, 358: 120907. (https://doi.org/10.1016/j.jenvman.2024.120907)
Mgbolu, A. K., Agom, U., Iteshi, V., and Ogar, C. (2024). Is housing for all in Nigeria a myth or reality? Examining the fundamental and regulatory challenges, African Journal of Law and Human Rights, 7(2).
Mohit, M. A., Ibrahim, M., and Rashid, Y. R. (2010). Assessment of residential satisfaction in newly designed public low-cost housing in Kuala Lumpur, Malaysia, Habitat international, 34: 18–27. (https://doi.org/10.1016/j.habitatint.2009.04.002)
Ndukwe, C. (2020). Nigerian housing policy and implications for achieving sustainable development goal 3. African Journal of Politics and Administrative Studies, 13(2): 85-92. (https://www.ajol.info/index.php/ajpas/article/view/256421.)
Olawale, S. B., Lawal, A. A., and Alabi, J. O. (2015). Nigeria housing policy: Any hope for the poor, American Research Journal of Humanities and Social Sciences, 1(4): 29-35. (https://www.academia.edu/download/59022349/5320190424-67224-7vjd71.pdf)
Oyalowo, B. A., Shittu, D., and Abdul, E. (2021). Property taxation imperatives for Africa: A study of four cities, Journal of African Real Estate Research, 6(1): 121-148. (DOI: https://doi.org/10.15641/jarer.v6i1.951)
Power, A. (2021). Property before people: the management of twentieth-century council housing. Routledge. (https://doi.org/10.4324/9781003137610)
Ratcliffe, J., Stubbs, M., and Keeping, M. (2021). Urban planning and real estate development. Routledge. (https://doi.org/10.4324/9780429398926)
Rowland, O., and Nnamdi, O. (2024). Evaluating the accessibility of hospitality infrastructure for disabled visitors in Lagos state: Challenges and opportunities for inclusive development. (https://urn.fi/URN:NBN:fi:amk-2024060521155)
Saiz, A., and Salazar Miranda, A. (2023). Understanding urban economies, land use, and social dynamics in the City: Big data and measurement. MIT Center for Real Estate Research Paper, (23/19). (https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4594995)
Senawi, A., and Osmadi, A. (2024). Property tax reassessment among local authorities: the implementation and its key challenges, Journal of Financial Management of Property and Construction, 29(1): 152-167. (https://doi.org/10.1108/JFMPC-04-2022-0022)
Short, J., and Bassett, K. (2021). Housing and residential structure: alternative approaches. Routledge. (https://doi.org/10.4324/9781003163466)
Shuhim, S. H. (2024). Optimizing property preservation in the USA: a strategic blend of HRM and marketing-a report on Apex DMIT. ( http://hdl.handle.net/10361/22946)
Stewart, M., Portman, J., and O’Connell, A. (2022). Every Landlord's Legal Guide. Nolo.
Tannor, O., Attakora-Amaniampong, E., & Derbile, E. K. (2024). Drivers of facility management strategies used in multi-tenanted office buildings in Ghana, Journal of Facilities Management, 22(2): 256-274. (https://doi.org/10.1108/JFM-12-2021-0156)
Trivic, Z. (2021). A study of older adults’ perception of high-density housing neighbourhoods in Singapore: Multi-sensory perspective. International journal of environmental research and public health, 18(13), 6880. (https://doi.org/10.3390/ijerph18136880)
Van-Der-Sijde, E. (2024). Property and regulation: Responding to global challenges. In A Research Agenda for Property Law (pp. 177-200). Edward Elgar Publishing. (https://doi.org/10.4337/9781803924816.00016)
Vidaković, D., Nyarko-Hadzima, M., Ademović, N., and Lozančić, S. (2021, December). Maintenance of building elements to fulfill the basic requirements buildings. In International Conference on Organization and Technology of Maintenance (pp. 288-309). Cham: Springer International Publishing. (https://link.springer.com/chapter/10.1007/978-3-030-92851-3_22)
Wei, C. X., and Radzuan, I. S. M. (2021). Building condition assessment and preventive maintenance of the old shophouses in Raub, Pahang, Research in Management of Technology and Business, 2(1): 1280-1293. (https://publisher.uthm.edu.my/periodicals/index.php/rmtb/article/view/1920)
Yusuf, A., and Akande, O. K. (2023). Evaluation of building condition and maintenance as a panacea for preventing building collapse in Nigeria: The case for correctional buildings, International Journal of Architecture, Arts and Applications, 9(2): 52-60.